Senior Project Manager Change Delivery HSBC China : 0000510C
Description
HSBC Technology and Services
HSBC Technology and Services is a pivotal part of the Group, responsible for seamlessly integrating technology platforms and operations with the aim of redefining customer experience and driving down the unit cost of production. Providing solutions that connect people, devices and networks across the globe, the function combines domain expertise, process skills and technology to deliver unparalleled business value, quickly addressing market changes and facilitating the development of profitable customer relationships to keep HSBC ahead of the competition.
We are currently seeking an experienced professional to join our team.
In this role, you will:
Role Purpose
Senior Project Manager, Change Delivery HBCN is responsible to lead large scale and complex initiatives to support the Bank’s business growth in China market. As a management team member of HBCN Change Delivery, the job holder is also jointly responsible to uplift the professionalism, change capability and collaborative culture in the department.
Value Creation
- Support HBCN Head of Change Delivery and GCD ASP Portfolio Directors to plan, implement and embed priority change programmes in China and ASP region
- Manage the relationship with GCD ASP, HBCN business stakeholders to ensure the change programmes are delivered in a connected, professional and sustainable manner
- Through managed programs, support the implementation of the Group’s strategy in China market and advocate the strategic values of priority programmes
- Facilitate stakeholder management, change management and implementation with local sensitivity when implementing global and regional programmes in China
- Ensure close working with business partners and delivery partners to plan, design, estimate and bring together resources required for the delivery; actively managing dependencies between related teams and other projects and programmes
Operational Performance
- Perform overall programme lead role for large scale and complex change initiatives with multiple million USD investments; Establish strong governance model to engage senior stakeholders at Global, Regional and country level to ensure that the programmes are delivered with a good balance between Group/Regional strategy and essential country regulatory or business requirements
- Utilize GCD Business Transformation Framework to lead large scale changes through proper toll gate reviews. Construct sound business case and investment summary to justify investments from regulatory, commercial and strategic perspectives. Manage to deliver changes within approved timeline, scope and budget
- Hold strong business acumen and understand business performance drivers and challenges from internal and external perspectives. Be able to convert business aspirations into actionable technology and operation solutions
- Conduct capacity planning for change initiatives, work with GCD ASP, business and delivery partners to ensure required resources are secured and mobilized
- Engage and lead project team members across multiple disciplines and locations to plan and execute project tasks. Produce well-structured project reports and cater for different level of audience
- Actively identify and monitor project risks and bring awareness to project stakeholders. Lead the mitigation of project risks with proper audit trail
- Challenge status quo and contribute to achieve operation excellency with technology and operation transformations
- Apply GCD toolkits, templates and collaboration capability to managed programmes. Actively maintain a knowledge database and contribute best practice sharing among the region
- Actively update HBCN Head of Change Delivery and GCD ASP Portfolio Directors the status of change initiatives, risk and issues, stakeholder engagement etc.
Capability and People Development
- Support collaboration between GCD teams in China and the Region, share best practice and encourage cross domain knowledge sharing
- Support staff skill uplift through the GCD Academy programme using professional development activities such as training, accreditation, knowledge sharing and career planning
- Actively contribute to capability development of junior project managers. Provide coaching as appropriate
Qualifications
To be successful in the role, you should meet the following requirements:
Knowledge
- Good understanding of HSBC Group structures, values, behaviours, processes and objectives
- Sound knowledge on Commercial Banking / Payment & Cash Management / Global Trade & Receivable Finance products, processes, business performance drivers and challenges
- Strong project management capabilities and track record of leading large scale and complex change initiatives
- Experience of positive, challenging interactions with senior stakeholders at Regional and country level
- Strong analytical skill and proven ability to convert undefined problems into clear definition of objectives, issues, root causes, solutions, implications etc
- Knowledge of the external environment – regulatory, commercial, competitors etc. for China market
- Sound knowledge of banking technology and operations
Capabilities
- Strong relationship management, collaboration and influencing skills
- Strong interpersonal and communication skills with a proven ability to communicate effectively and confidently with senior stakeholders
- Drive and motivation to ensure successful delivery of complex transformational initiatives
- Be able to multi-task and manage competing priorities
- PMP certified or similar accreditations, Lean Six Sigma certification is a plus
- Bachelor degree holder, Master degree preferred
You’ll achieve more at HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by HSBC Bank (China) Company Limited
Job Field : Project Management
Primary Location : Asia Pacific-China
Schedule : Full-time Shift : Day Job
Job Posting : 16-Sep-2014, 10:37:48 Unposting Date : 14-Oct-2014, 23:59:00
申请职位请登录：https://hsbc.taleo.net/careersection/external/jobdetail.ftl
